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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ben M

Ben M

December 10, 2025

5  out of  5
rating by Ben M
"Wonderful service from everyone I have ever dealt with there."
We responded:
"Thank you, Ben, for your kind words! I'm glad to hear that you've had such positive experiences with our team. We’re committed to providing excellent service to all our customers. Let us know if there's anything else we can assist you with!"
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Jerry Lasita

December 9, 2025

5  out of  5
rating by Jerry Lasita
"Karrie was extremely helpful in handling a payment issue for a friend of mine who was in the hospital. Follow up was very quick and thourough."
We responded:
"Thank you for your review, Jerry! I'm happy to hear that Karrie was able to assist with the payment issue for your friend. Our team is dedicated to providing quick and thorough support. If there's anything else we can do for you, feel free to reach out!"
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Dog Lover

December 8, 2025

5  out of  5
rating by Dog Lover
"Tommy Cunningham was very patient and helpful in serving my home owners insurance needs. I would definitely recommend him."
We responded:
"Thank you, Dog Lover, for your wonderful feedback! I'm glad to hear that Tommy was patient and helpful with your homeowners insurance needs. We appreciate your recommendation and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
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Rob Zink

December 5, 2025

5  out of  5
rating by Rob Zink
"Mary you did a wonderful job, you answered all questions."
We responded:
"Thank you, Rob! I'm happy to hear that Mary was able to assist you effectively and answer all your questions. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Charleys Videos

December 1, 2025

5  out of  5
rating by Charleys Videos
"Lindsay at State Farm, Ann Thrahers office, isn't just an insurance agent, she really makes you feel like a friend. Shes wonderful."
We responded:
"We're thrilled that Lindsay went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
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Wendy Toney

November 26, 2025

5  out of  5
rating by Wendy Toney
"I had the pleasure of speaking today with State Farm agent Tommy Cunningham. I have to say that he was a delight to speak with. He was very thorough in explaining a renters insurance policy with me and he filled me in on additional policies such as life insurance at very reasonable rates that I was unaware were offered. I have enjoyed State Auto Insurance for many years. People like Tommy, who is so kind and sweet are hard to come by. I appreciate him and I know he must be very appreciated at State Auto. Thank you for many years of service and many more to come. With warm regards, Wendy Toney"
We responded:
"Thank you for your wonderful feedback, Wendy! I'm happy to hear that Tommy provided you with such a positive experience. His dedication to explaining our policies and offering helpful information is truly valued. We're grateful for your continued trust in our services and look forward to serving you for many more years. Let us know if there's anything else we can assist you with!"
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Keely Blanford

November 14, 2025

5  out of  5
rating by Keely Blanford
"Lindsay is the best and so helpful!"
We responded:
"Thank you, Keely! I'm happy to hear that Lindsay was able to assist you so well. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Roger Turner

November 5, 2025

5  out of  5
rating by Roger Turner
"She ended up saving me half as much as what I was paying at the other places on my 21 gmc truck real nice and efficient. I'm sending other people to her."
We responded:
"Thank you, Roger! I'm happy to hear about the savings on your truck and that you found the service efficient. Your recommendation means a lot to us. If you or your friends need anything else, feel free to reach out!"
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Tammy Copous

November 3, 2025

5  out of  5
rating by Tammy Copous
"Wonderful people and super friendly"
We responded:
"Thank you, Tammy! I'm happy to hear that you found our team wonderful and friendly. We strive to provide a welcoming experience for everyone. If you need anything else, feel free to reach out!"
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Jason Gibson

November 2, 2025

4  out of  5
rating by Jason Gibson
"They make it easy to complete the tasks needed."
We responded:
"Thank you, Jason! I'm glad our team made the process straightforward for you. We're here to assist with any of your insurance needs!"
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tina Tarring

October 23, 2025

5  out of  5
rating by tina Tarring
"Great people"
We responded:
"Thank you, Tina! I'm happy to know you think so highly of our team. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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tina tarring

October 23, 2025

5  out of  5
rating by tina tarring
"Chelsie did amazing was very respectful and courteous to me in my time of need she did amazing"
We responded:
"Thank you, Tina, for your wonderful feedback! I'm delighted to hear that Chelsie was respectful and courteous during your time of need. Our team is committed to providing exceptional service, and it's great to know Chelsie delivered that for you. If there's anything else we can assist you with, just let us know!"
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Stephanie sellars

October 21, 2025

5  out of  5
rating by Stephanie sellars
"Karrie was a pleasure to talk to and get insurance set up for me! The office is always courteous, supportive and customer oriented. Such a pleasure doing business there!"
We responded:
"Thank you, Stephanie! I'm happy to hear that Karrie made your insurance setup a pleasant experience. Our team takes pride in being courteous and supportive, and it's wonderful to know you felt that way. If you ever need anything else, feel free to reach out!"
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Jacob

October 9, 2025

5  out of  5
rating by Jacob
"Lindsay was a great help! Extremely knowledgeable, friendly, and available to help us in any way she could."
We responded:
"Thank you, Jacob! I'm happy to hear that Lindsay provided you with such knowledgeable and friendly assistance. Our team is dedicated to being available and supportive for all your insurance needs. Let us know if there's anything else we can do for you!"
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corbin belt

September 29, 2025

5  out of  5
rating by corbin belt
"They were very outgoing and went out of there way to help me save money on my insurance. Very professional and quick!!!"
We responded:
"Corbin, thank you for your fantastic review! I'm happy to know that our team was able to assist you in saving money on your insurance. We always aim to provide professional and efficient service. Let us know if there's anything else we can do for you!"
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Delores Daniels

September 26, 2025

5  out of  5
rating by Delores Daniels
"Awesome Service!! I highly Recommend !! State Farm Helped me through my claim process. They made my accident very easy to handle! I highly favor and recommend them!!"
We responded:
"Thank you, Delores! I'm happy you had an awesome experience with our service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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soph w

September 25, 2025

5  out of  5
rating by soph w
"Got renters insurance for the first time, great pricing, super nice costumer service, Chelsea helped me navigate my way through everything, and answered all my dumb questions. Would definitely recommend!!"
We responded:
"Thank you, Soph, for sharing your experience! I'm happy to hear that Chelsea was able to assist you with your insurance and provide excellent service. We appreciate your recommendation and are here if you need anything else!"
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lisa billings

September 24, 2025

5  out of  5
rating by lisa billings
"Top notch service and always delivers. Everyone is always so pleasant, helpful and courteous"
We responded:
"Lisa, thank you for your wonderful feedback! I'm happy to know you find our service top-notch and our team pleasant and helpful. We’re always here for you!"
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Matt Sweat

September 22, 2025

5  out of  5
rating by Matt Sweat
"Jonna was totally amazing found me a wonderful insurance quote. Very professional and super friendly, and helpful. Thanks miss Ann for everything."
We responded:
"Thank you, Matt! I'm happy to hear that Jonna provided you with a great insurance quote and that you found her professional and friendly. We appreciate your kind words and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Lanae Rhodes

September 19, 2025

5  out of  5
rating by Lanae Rhodes
"⭐⭐⭐⭐⭐ I recently had the pleasure of working with Joanna at the Anne Thrasher Boyd State Farm agency for my car and life insurance needs. She was incredibly knowledgeable and took the time to walk me through all my options, ensuring I found the best coverage for my situation. What truly stood out was the personal touch from Ann Thrasher, who sent me a handwritten note expressing her gratitude for my business. It’s rare to find such thoughtful detail in customer service, and I genuinely appreciated it! If you’re looking for a reliable insurance agency with attentive staff, I highly recommend Thrasher Boyd State Farm! -Destiny"
We responded:
"Thank you so much, Destiny! I'm delighted to hear about your positive experience with Joanna. We strive to provide attentive and personalized service to all our customers. If you ever need further assistance or have questions, feel free to reach out. Thanks for recommending us!"
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Maryetta Caudill

September 11, 2025

5  out of  5
rating by Maryetta Caudill
"I was searching for a lower rate and was contacted by Jonna from the Anne Boyd agency. I'm so thankful she made sure we followed through on our phone calls/text messages as I was so busy I couldn't get started right away. She was extremely nice/helpful and quick! She was able to get me a quote of $70 cheaper than my other insurance! She then offered me a bundle deal with Life Insurance still making it $35 cheaper!!! Wow! I definitely urge people to at least get a quote from them! What can it hurt?? :)"
We responded:
"Thank you, Maryetta, for sharing your experience! I'm glad Jonna could assist you in finding a more affordable rate and offer a great bundle deal. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Randall Smith

September 9, 2025

2  out of  5
rating by Randall Smith
"Extremely disappointed. I have been a loyal customer with State Farm for years. I have have never had or known of a reason to be dissatisfied. But ever since I got a new car a few months ago, they seem to be trying to take advantage of me. I found new insurance, but now they are trying to preveng me from cancelling with them. They are ignoring my calls and messages requesting to cancel and continue to double down on not living up to their word. Only reason they get two stars instead of one is that so far no one has directly been rude to me, and they were good for a long time. I hope they learn from this."
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Ad Yayts

September 9, 2025

5  out of  5
rating by Ad Yayts
"Lindsay was very informative and helpful. And did not waste any time"
We responded:
"Thank you, Ad Yayts! I'm happy to hear that Lindsay was informative and efficient in assisting you. We appreciate your feedback and are here for any other insurance needs you might have. Let us know if there's anything else we can do for you!"
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Jamie Henry

August 28, 2025

1  out of  5
rating by Jamie Henry
"Very rude definitely not a people person.would recommend any other company besides this one ."
We responded:
"Jamie, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
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Michael House

August 26, 2025

5  out of  5
rating by Michael House
"The most comfortable, human and attentive experience I've ever had purchasing anything. Pm"
We responded:
"Michael, thank you for your wonderful feedback! I'm happy to know you felt comfortable and valued during your experience with us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"